Wainscott Inn highest priority is the health, safety and security of our guests, employees and business partners worldwide.
Updated: May 7, 2020
Our commitment to health, safety and security
In response to the recent development of the COVID-19 pandemic, we continue to follow the latest advice and recommendations from the local authorities.
Wainscott Inn has been informed in detail on essential preparatory and prevention measures – ranging from hygiene measures including increased cleaning and sanitizing frequency to guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19) or lockdowns for quarantine purposes in cooperation with the local authorities.
We are continuously monitoring and following the changes in recommendations and guidelines of the local governments and the local health authorities to continue working towards providing the best service possible while safeguarding the safety of our guests and associates, within the requirements issued by such local authorities.
The availability of food service, and use of the pool, may be disrupted In accordance with Health Department Regulations.
Our cancellation policy:
Effective May 7, 2020, we have implemented the following updates to our cancellation policy, including some clarification and further explanation of existing procedures.
Individual reservations:
For existing reservations made prior to April 1, 2020, for stays until June 30, 2020, are subject to local regulations and variations applicable.
- Free modifications subject to availability and/or any rate differences
- Free cancellations with the following exception:
- If a deposit has been paid for an existing reservation, we will credit you the full amount or issue a House Credit for a future stay.
For new reservations made between April 1 and June 30, 2020, please see cancellation policy.
